Pharmasist.ca Support Centre

Questions? We are here to help.

Get support with courses, account access, certificates, payments, technical issues, and pharmacy training opportunities across Canada.

Choose a support area

How can we help you today?

Select the category that best matches your question so we can respond efficiently.

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Course Information

Ask about pharmacy assistant training, Fillware training, course content, admission, and learning format.

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Student Access

Get help with login, password reset, dashboard access, lesson progress, and certificates.

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Billing and Orders

Questions about WooCommerce orders, receipts, payment confirmation, coupons, or refunds.

Partnerships

Contact us about institutional licensing, pharmacy training partnerships, and group enrolment.

Send us a message

Complete the form below. Required fields are marked with an asterisk.

Common questions

Before you send a message

These answers may solve the issue immediately.

How do I access a course after payment?

Log in to your Pharmasist.ca student account and open your Tutor LMS dashboard. Your enrolled course should appear under My Courses.

I paid, but the course is not showing. What should I do?

Confirm that you are logged in with the same email address used during WooCommerce checkout. Include your order number when contacting us.

How can I reset my password?

Use the Forgot Password link on the login page. Check both your inbox and junk folder for the password-reset email.

Will I receive a certificate?

Eligible courses provide a certificate after all required lessons, quizzes, and completion conditions have been completed.

Can I study using a phone or tablet?

Yes. The learning platform works on modern mobile phones, tablets, laptops, and desktop computers.

How do I ask about hands-on pharmacy training?

Choose Hands-on Training from the Inquiry Category field and include the course you have completed or are currently taking.

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