Digital Course Refund Policy

Effective Date

July 15, 2026

1. Digital Products

All Pharmasist.ca courses are digital educational products delivered through our online learning platform. Immediately after payment, students receive access to course materials, lessons, videos, downloadable resources (where applicable), quizzes, and their learning dashboard.

2. No Refund Policy

Because course access is provided immediately upon registration, all sales are final. We do not provide refunds, partial refunds, exchanges, credits, or transfers once access has been granted.

This policy applies whether or not you:

• Started the course.
• Watched any videos.
• Downloaded course resources.
• Completed quizzes or assignments.
• Obtained a certificate.
• Changed your mind after purchase.

3. Why Refunds Are Not Available

Unlike physical goods, digital educational content cannot be returned once delivered. Students receive immediate access to proprietary learning materials that can be viewed repeatedly after enrolment. Because this access cannot be reversed in a manner that restores the product to its original unused condition, refunds cannot be offered.

4. Review Before Purchasing

Before enrolling, we encourage prospective students to review the course description, syllabus, prerequisites, learning outcomes, and frequently asked questions. If you are unsure whether a course meets your needs, please contact us before completing your purchase.

5. Duplicate Payments

If you were charged more than once for the same order because of a verified payment processing error, please contact us promptly. Confirmed duplicate transactions will be reviewed and corrected where appropriate.

6. Technical Issues

If you experience login problems, dashboard issues, payment confirmation delays, or other technical difficulties, our support team will work with you to restore access as quickly as reasonably possible. Technical issues do not qualify for a refund.

7. Exceptional Circumstances

Pharmasist.ca may review exceptional situations involving verified billing or technical errors on a case-by-case basis. Any exception is entirely at our sole discretion and does not establish a general right to a refund.

8. Chargebacks

We encourage students to contact us before initiating a chargeback with their payment provider. Most billing and access issues can be resolved quickly through our support team.

9. Policy Updates

We may update this Refund Policy periodically. The latest version will always be published on this page with the current effective date.